Get in Touch
Get in touch with our Kraków vehicle rental team - we're happy to help.
Contact Details
Reach us directly using any of the options below. We respond to all email enquiries within one business day and are available by phone during office hours.
Email: [email protected]
Phone: +1 (706) 888-5783
Address: Kraków, Lesser Poland Voivodeship, Poland
Office Hours: Monday to Friday, 08:00 - 18:00 CET. Saturday 09:00 - 14:00. Closed Sunday.
Airport Desk (KRK): Available daily 06:00 - 22:00, including weekends and public holidays.
When to Email or Call Us
For questions about no-deposit vehicle rental in Kraków, booking changes, or debit card acceptance, email is usually the fastest route. Our team monitors [email protected] throughout the working day and can typically confirm availability, pricing, and pickup logistics within a few hours.
If your pickup is imminent - same day or next morning from Kraków-Balice Airport (KRK) - please call us directly so we can coordinate meet-and-greet arrangements without delay.
For general enquiries such as long-term rental pricing, one-way drop-off options to Warsaw or Wroclaw, child seat availability, or young driver eligibility, email works well and gives us space to send you a thorough, written response.
Where to Find Us in Kraków
Our main service area covers central Kraków and the surrounding Lesser Poland Voivodeship. We offer hotel delivery to the Old Town, Kazimierz, Podgorze, and Nowa Huta districts, so you do not always need to come to us.
For travellers arriving by air, our airport desk operates from the arrivals hall at Kraków-Balice John Paul II International Airport (KRK), located approximately 15 kilometres west of the city centre on route DK79. Staff are on hand to complete paperwork, confirm your booking, and hand over the keys with no fuss.
If you are arriving by train at Kraków Glowny, vehicle delivery to the station forecourt or a nearby parking point on Bosacka street can be arranged in advance - just mention this in your email.
Booking Support and No-Deposit Queries
If you have a question about booking a car without a credit card in Kraków, we are always happy to walk you through the process. Most economy and compact categories are available with zero upfront deposit and accept debit cards at pickup - we can confirm which specific vehicles qualify for your chosen dates.
We can also advise on free cancellation windows, insurance upgrade options, unlimited mileage packages, and the simplest way to add a child seat or additional driver to your reservation. Just drop us a line and we will respond with clear, straightforward information.